Copy and paste the password reset link—the one that looks like a bunch of gibberish—into your web browser.
To copy the link, highlight it by clicking just before the first letter you want to copy, then hold down the mouse button while dragging your mouse across all the text in the link, and then release it after you have selected your text. Then, right-click and choose "Copy".
Next, go to the browser you use to surf the web, and then delete out everything in the bar at the top (that text should start with “http”). Right-click in the bar and choose "Paste". Then press enter.